New tech for tenants
Panasonic Heating & Cooling Solutions is the preferred manufacturer of air source heat pumps for family-run installation company Concept Heating Systems.
Making the transition from boiler installations to heat pumps 10 years ago, Concept Heating is the Lancashire contractor for a large social housing provider, Together Housing, also in collaboration with Graham Plumbing, the accredited Panasonic distributor supplying the Panasonic units.
In a bid to decarbonise Together Housing’s social housing stock, Concept Heating turned to Panasonic to provide high-quality heat pumps for tenants. Panasonic’s Aquarea J Series air-to-water heat pumps were specified to meet the request, along with its Aquarea Service Cloud software to help monitor energy efficiency. Panasonic and Graham Plumbing have already provided sustainable heat pumps to over 700 of Together Housing’s properties, including one-bedroom apartments, terraced houses and semi-detached homes. This year, an additional 600 properties are expected to transition to air-to-water heat pumps.
The Panasonic Aquarea Service Cloud app enables Concept Heating to identify when tenants are incorrectly operating their heat pumps, a common mistake amongst those converting from a gas boiler. To support this, Panasonic offers technical assistance through remote or on-site engineers and has Panasonic-trained and accredited engineers at Concept Heating’s training centre in Bolton.
